Now Nails is a luxury express nail bar first launched in Braehead Shopping centre

Now Nails are the data controller and process your personal information for the purposes laid out in this privacy notice. Now Nails app acts as a data processor on behalf of the nail bar and have access to personal information only in cases that customer support or troubleshooting is required; they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.

If you have any questions or concerns regarding the following information, you should contact us using the details given at the end of this notice.

What personal information do we collect?

The Personal data that we collect is:

  • Name
  • Email Address
  • Phone Number
  • Health information

This information is collected when you provide it to us through our app on the table, our website, over the phone, by email, social media, In writing or any other means by which you provide it to us. Information is stored using the Jetform server using our app..

Now Nails gives you access to information upon request.

Why do we need your information?

We need to obtain and process your personal data to provide you with our products, services and treatments and to fulfil our business and legal obligations. We will never collect any personal information from you that we do not need or retain any data that is no longer necessary for the purposes specified in this notice.

Where we request sensitive personal data from you (i.e. health or medical data), the reason(s) for the request will be clearly given along with the purposes of the processing. Explicit consent through a signature will always be required for us to obtain and process your health information.

Health questions are asked in many of our consent forms to potentially highlight treatments that may have a negative effect on your health due to medication you are taking or a condition you have. Now Nails will always ask for consent prior to gathering and processing this information. At any time after giving consent, you can withdraw your consent, subject to legal, insurance and contractual restrictions (see more on your rights as an individual). Your privacy is very important to us and we only use this information for determining your suitability for the treatment.

Now Nails Braehed Ltd take your privacy seriously and we will never sell or rent your personal data to any third – party. Sharing your data and direct marketing activities are only carried out with your express consent, which you are free to withdraw at any time.

Why do we process your data?

Your personal data is processed to:

Collect specific personal data (name, email, contact number) that is required to enter into a contract to sell a product or service.

Engage in communication with you reagrding a previous treatment or the last time you were at the bar.

Collect health information to perform the agreed services appropriately, and potentially highlight areas that products and services may cause issues to clients because of their health.

Ensure a safe service and provide industry standard advice.

Select relevant offers, promotions and information for you.

Estimate the number of clients we have.

Hold personal data that is required by law or to respond to legal process.

Hold for insurance purpose.

Store client records.

Your rights as the individual

If your personal data is held by Now Nails, you hold particular rights over it. Where you have provided consent for us to contact you as part of our marketing services, you have the right to modify or withdraw your consent at any time by using the unsubscribe option accompanied with all of our direct marketing or by contacting Now Nails.

You also have the right to:

To be informed of how your personal data will be used before it is collected.

To access your personal data and gain information on how it is used after it has been gathered.

To have personal data corrected if it is incomplete, inaccurate or out of date.

To request the removal or deletion of personal data where there is no compelling reason for its continued processing.

To restrict processing of your personal data.

To data portability – having your data moved, copied or transferred from Now Nails to another organisation in an easily readable format.

To object to direct marketing from us.

Children’s Privacy

Now Nails does not collect the personal data of children under the age of 13 without parental or guardian consent. If you believe that we hold any information from or about a child under age 13, please contact Now Nails and if we cannot immediately obtain parental or guardian consent, we will remove the personal data from storage.

Data Sharing

Your personal data is shared only on the jetform server which only Now Nails or jetform have access too. Now Nails does not share your personal information with any third party without your prior consent, other than those already disclosed in this privacy notice or as part of our legal obligations under the relevant data protection laws.

Use of Data Processors

Data processors are third parties who provide some elements of our business services for us. Where we use a third party. We have strict agreements in place governing the processing of your personal data, on which no action can be taken without instruction from us. The third parties with whom we work will never share or disclose your personal information and will hold it securely at all times.

How long do we keep your data?

Now Nail retains your data for as long as necessary to provide you with our services as a client. Now Nails are required under tax laws to keep your personal data for a minimum of 7 years. Health and safety records will be retained for 10 years and where we have your consent for marketing purposes, we will retain the minimum required data until you notify us that you no longer wish to receive such information.

As noted in this privacy statement, we are processing your personal data to comply with legal and statutory obligations and in the performance of a contract. You can always choose not to provide your personal information: however, we will be unable to provide certain products, services and treatments in these instances.

Safeguarding your Personal Data

Appropriate measures are taken to protect your personal data from access from unauthorised persons or inappropriate access, internal and external. Your connection to the Jetform system uses a HTTP Secure communication protocol and TLS security.

This means all information passed to the Jetform system is encrypted during data input and transfer to the cloud. Employees are only assigned specific access rights and can only access the salon software with the pin number assigned to them by management.

Complaints

In the occurrence that you want to make a complaint about how your personal data was gathered or processed by Now Nails or you are not satisfied about how a complaint has been handled, you retain the right to lodge a complaint directly with the supervisory authority and Now Nails

Data Protection Commissioner:

Now Nails Braehead Ltd. Data Protection Officer / GDPR Owner:

Gary Mckerracher

Braehead Shopping centre

Ground floor Kiosk

Glasgow

G51 4BN

info@nownails.co.uk